stayAPT Suites Policies
Payment Policy
It is the policy and practice of stayAPT Suites to require payment in advance for guest rooms. Full payment for intended/stated stay (reserved dates) is required at check-in and the time of renewal, without exception. If intended stay is more than 30 days, the first 30 days is due at check-in, to receive a monthly rate. For guests opting to pay for their room in cash, a $250 cash deposit is required per room, per stay. Refunds will not be given for early departures.
A valid credit card is required for payment.
Cancellation Policy
Reservations must be cancelled 24-hours prior to arrival (local time) or the first night’s stay, as quoted (rate plus tax) will be charged as a No-Show Fee to the credit card holding the reservation.
To cancel a reservation, please call the hotel.
Housekeeping Service
At stayAPT, protecting the health and comfort of our guests is priority number one. Our housekeeping staff ensures every inch of your space meets the highest standards of hygiene in the industry. When it comes to the cleanliness of your room and hotel, you can trust our guarantee from stayAPT.
Housekeeping services are scheduled based on the length of your stay.
1-6 Nights: Towel and linen exchange is available at the front desk as often as needed.
7+ Nights: One Full Housekeeping Service is provided each week. At check-in you will receive your scheduled housekeeping service day.